PRIVACY POLICY
Red Rocket, Inc. has created this Privacy Policy in line with Red Rocket's commitment to your privacy on Red Rocket website and marketing initiatives. The following discloses Red Rocket's information gathering, dissemination and protection practices.
1
Compliance
If you do not agree to the terms of this Privacy Policy, please do not access or use Red Rocket website. If you wish to stop receiving Red Rocket marketing materials, please click on the Unsubscribe button within the marketing email you received from us.
2
Collection of information
Red Rocket collects information to provide better services to its users and better understand the visitors to its website and what content interests them. Red Rocket collects information in the following ways:
- information you affirmatively choose to submit to us (such as your name, email address, company name, title, and country) for the purpose of accessing various downloads, viewing specific content, subscribing to Red Rocket newsletters, registering for events and your preferences in receiving marketing from Red Rocket and its third-party partners and your communication preferences, etc. Information we have obtained about you from publicly available sources such as social media, marketing platforms or on events, you attended. You will receive marketing communications from Red Rocket if you have requested information from Red Rocket or you or your employer has purchased services from Red Rocket;
- information Red Rocket receives from your use of Red Rocket website, such as the IP address, browser type, ISP, referring/exit pages, platform type, date/time stamp, number of clicks, domain name and country/state of all visitors to Red Rocket's website; location information when you use Red Rocket's website as Red Rocket may collect and process information about your location. Red Rocket uses various technologies and tools to determine location;
- information that is considered aggregated data such as statistical or demographic data which Red Rocket may use for any purpose. Aggregated data may be derived from your personal information but is not considered personal information in law as it does not directly or indirectly reveal your identity unless Red Rocket combines or connects aggregated data with your personal information so that it can directly or indirectly identify you;
- Red Rocket collects technical data from various third parties and public sources, such as:
- analytics providers
- advertising networks
- search information providers
Other than as required by law, Red Rocket website does not collect any special categories of personal information about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Red Rocket will not collect any information about criminal convictions and offences.
Red Rocket will only use your personal information for the purposes for which it was collected unless it reasonably considers that it needs to use it for another reason that is compatible with the original purpose. If Red Rocket needs to use your personal information for an unrelated purpose, Red Rocket will notify you and explain the legal basis which allows Red Rocket to do so.
3
Sharing of Information
Red Rocket may disclose your personal information to the following categories of recipients:
- to its professional advisers, third-party services providers and partners who provide data processing services to Red Rocket (for example, to support the delivery of, provide functionality on, or help to enhance the security of Red Rocket website), or who otherwise process personal information for purposes that are described in Privacy Notices or notified to you when Red Rocket collects your personal information.
- to any competent law enforcement body, regulatory, government agency, court or other third parties where Red Rocket believes disclosure is necessary (a) as a matter of applicable law or regulation, (b) to exercise, establish or defend its legal rights, or (c) to protect your vital interests or those of any other person.
- to any other person with your consent to the disclosure.
4
Legal Basis of Processing
If your personal information is protected by EU data protection law, Red Rocket's legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which Red Rocket collects it.
However, Red Rocket will normally collect personal information from you only (a) where it needs the personal information to perform a contract with you, (b) where the processing is in its legitimate interests and is not overridden by your rights, or (c) where it has your consent to do so. In some cases, Red Rocket may also have a legal obligation to collect personal information from you or may otherwise need the personal information to protect your vital interests or those of another person.
If you have questions about or need further information concerning the legal basis on which Red Rocket collects and uses your personal information, please contact Red Rocket using the contact details provided under the "Contact Details" heading below and in the right-hand side column.
5
Use of Information
Any information collected by Red Rocket will be done per this Privacy Policy to make better business decisions, support the activities you choose to engage in and provide higher quality solutions and services to Red Rocket's customers. Red Rocket uses your location information to tailor your experience with Red Rocket website. It may also use any non-personal information collected to enhance Red Rocket website, and your IP address for website diagnostics and administration. Red Rocket will only retain your personal information for as long as necessary to fulfil the purposes it was collected for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal information, Red Rocket considers the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorised use or disclosure of your personal information, the purposes for which Red Rocket processes your personal information and whether it can achieve those purposes through other means, and the applicable legal requirements.
6
Information Security
Red Rocket protects your personal information in the same way that it protects its other confidential information, such as storing it on secure servers that only select Red Rocket personnel have access to, and encrypting it to help prevent access by any unauthorized parties. Red Rocket has put in place procedures to deal with any personal information breach and will notify you and any applicable regulator of a breach when legally required to do so.
8
Marketing
As explained above, Red Rocket will collect and use your personal data for marketing purposes. Your data will be stored in our CRM system. We will use your data to inform you about Red Rocket products and services we think may be of your interest and send you our newsletters. For statistical purposes, we will collect information about your response to our emails and our interaction with you to make decisions on future marketing. If you wish to stop that we collect and use this information please contact admin@redrocket.software.
9
Links
Red Rocket website contains links, plug-ins and applications to various third-party websites. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. Red Rocket has no control over and is not responsible for the content, privacy policies or reliability of such third-party connections. When you leave Red Rocket's website, Red Rocket encourages you to read the privacy notice and privacy policy of every website you visit.
10
Your Data Protection Rights
If your personal information is protected by EU data protection law, you have the following data protection rights which you may be able to exercise by contacting Red Rocket using the contact details provided under the "Contact Details" heading below:
- If you wish to access, correct, update or request the deletion of your personal information, you can do so at any time by contacting Red Rocket.
- In addition, you can object to the processing of your personal information, ask Red Rocket to restrict the processing of your personal information or request portability of your personal information by contacting Red Rocket.
- You have the right to opt out of marketing communications that Red Rocket sends you at any time. You can exercise this right by clicking on the "unsubscribe" or "opt-out" link in the marketing emails Red Rocket sends you or by using the relevant opt-out mechanism for non-email-based marketing.
- Similarly, if Red Rocket has collected and processed your personal information based on your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing Red Rocket conducted prior to your withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
- You have the right to complain to a data protection authority about Red Rocket's collection and use of your personal information. For more information, please contact your local data protection authority.
You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, Red Rocket may charge a reasonable fee or refuse to comply with your request if your request is clearly unfounded, repetitive or excessive. Red Rocket tries to respond to all legitimate requests within one month. Occasionally, it may take longer if your request is particularly complex or you have made a number of requests. In this case, Red Rocket will notify you and keep you updated.
11
Changes to the Policy
Red Rocket reserves the right to modify or amend this Privacy Policy at its own discretion from time to time. The changes can be viewed here or elsewhere on Red Rocket website. Your continued use of Red Rocket websites constitutes your acceptance of those changes.
This version was last updated on May 19, 2023, and historic versions can be obtained by contacting Red Rocket.
12
Contact Details
It is important that the personal information Red Rocket holds about you is accurate and current. Please keep Red Rocket informed if your personal information changes during your relationship with Red Rocket. Additionally, if you have any questions about this Privacy Policy, the practices of Red Rocket website or your interaction with Red Rocket via Red Rocket website, please contact:
Red Rocket Inc.
1611 E 2nd St Casper, WY 82601
Phone: +1 307 2432405
Email: admin@redrocket.software